Privacy policy

Privacy Policy

Effective Date: 06 August 2026

At HAVY, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our website:

  • Full Name

  • Mobile Number

  • Email Address

  • Shipping & Billing Address

  • Payment Information (processed securely through payment gateways)

  • Order History

  • Device Information

  • IP Address

  • Browser Information

  • Cookies and Website Usage Data

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and shipping notifications

  • Improve our products and website experience

  • Respond to your inquiries

  • Prevent fraud and maintain website security

  • Send promotional offers and marketing communications (only where permitted)

Payment Security

All online payments are processed through secure and trusted payment gateway providers.

HAVY does not store your debit card, credit card, UPI PIN, or banking credentials on our servers.

Cookies

Our website may use cookies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

  • Enhance your shopping experience

You can disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties when necessary, including:

  • Shipping and logistics partners

  • Payment gateway providers

  • Technology and website service providers

  • Government or legal authorities where required by law

Data Security

We implement reasonable technical and organizational measures to help protect your personal information against unauthorized access, alteration, disclosure, or misuse.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Marketing Communications

With your consent, we may send promotional emails, SMS, or WhatsApp messages about new products, offers, and updates.

You may unsubscribe from marketing communications at any time using the unsubscribe option or by contacting us.

Your Rights

You may request to:

  • Access your personal information

  • Update or correct your information

  • Delete your account (subject to applicable legal obligations)

  • Opt out of marketing communications

To make any request, please contact our customer support team.

Third-Party Links

Our website may contain links to third-party websites. HAVY is not responsible for the privacy practices or content of those external websites.

Children's Privacy

Our products and website are not intended for children under the age of 18 without parental or guardian supervision.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

HAVY

📞 +91 80747 09926
📍 Tadepalligudem, Andhra Pradesh, India

We are committed to protecting your privacy and providing a secure shopping experience.